Each
individual has an inherent right to privacy. InterTribal acknowledges this
right and will adhere to all federal
and state laws and regulations regarding confidentiality of client
information.
Client:
A
person will be considered a "client" of InterTribal after having applied
for, participated in, or
received
and interviewed , counseling, or any other service from the Intertribal
Treatment Center Client
identifying information: Is any information that would
identify a client as a substance abuser, either
directly or indirectly.
Disclosure: Any communication of
information about an identified client, or that would identify someone as a
client, including verification of information that is already known by the
person making the inquiry.
Records protected from unauthorized disclosure:
Any information acquired about a patient whether or not it is in writing,
including the clients identity, address, medical or treatment information
and all communications made by
him or her to program staff.
Consent:
A Consent for the Release of Confidential Information which adhere to all
State and Federal regulations
will be utilized. (attached)
1.
Each client, upon admission, will receive information verbally and in
writing, informing them of their right to confidentiality. Receipt of this
information will be acknowledged by their signature on a "Documentation of
Understanding." The original signed copy of the Documentation of
Understanding will become a permanent part of the client file and a copy
given to the client. (attached)
2.
Each client will have explained to them the need there may be for the
release of information and that it is their choice, exclusively, whether or
not a release need be completed. They will also be informed as to the
length of time the release is valid, the purpose for which it is to be used,
to whom it is being written, and that it may be revoked at any time and that
the client will not be forced, in any to validate a consent to release
information if he/she chooses not to. Signed releases become a permanent
part of the client file.
3.
Criminal Justice System referrals will be asked to sign releases of
information which are irrevocable until disposition has occurred which
pertain to the referring condition. Court systems will be asked to obtain
these releases prior to a client entering treatment; however, if the release
has not been secured prior to admission, InterTribal will ask the clients
if they are agreeable to consenting to a release to the court system.
(attached )
Client Records:
1.
All client records will be stamped
"CONFIDENTIAL".
2.
All current client records will be stored in
a locked file cabinet. The file
cabinet will be marked "Confidential".
File cabinets will be locked at all times
behind a locked office.
·
When office is not occupied door will be
locked
·
Only designated staff will have access to
files with the list posted on the file cabinet.
·
A sign in, sign out sheet for client
records will be kept in the file cabinet.
·
Staff members having client files in their
possession will be responsible for strict adherence to confidentiality
keeping them closed and not available for others who may be in his/her
office to see.
·
Following discharge and preceding the
twelve (12) month follow-up, client files will be transferred to
1 part folders and filed alphabetically. Files will then be stored in a
file in the resident manager’s office. This closet will remain locked at all
times with only authorized personnel having access. The closet will be
marked "Confidential" and a list of staff having access to the file will be
listed on the door.
·
Client card file
will be kept on each client. While the client is a resident at the Center
this card will be kept in the Confidential Room Roster. The Room Roster
will be utilized during the day by the Secretary and after 5:00 p.m. by the
evening shift.
·
Upon a client's discharge the card will be
placed in the card file which will be marked "Confidential" and kept locked,
except when in immediate use by designated staff.
Re-Disclosure: Any disclosure
made with client consent will be accompanied by a written statement that
information disclosed is protected by federal law and that the
Recipient cannot make any further
disclosures of it unless permitted by the regulation. Sec. 2. 32
(attached). All written information released will be stamped confidential.
Phone Calls:
If a caller requests to speak to a client whomever answers the phone will
reply, "I cannot tell you whether or not the individual you are requesting
is a client here, but if he/she is, I will give him/her any message".
Visitors:
Visitation can be arranged through the primary counselor. If a
visitor drops by unexpectedly, he/she will be asked to wait in the front
lounge and the staff will notify the client that the visitor (giving
visitors name) is present and if the client wishes to see the visitor the
client will precede to the front lounge. If the client does not wish to see
the visitor the staff will tell the visitor that no one here wishes to visit
with them.
Court-ordered Disclosures:
Any disclosures requested through the court system will be the sole
responsibility of the Program Manager.
Research,
Audit of Evaluations: Any agency doing research, audit or
evaluation must agree in writing that it will redisclose patient identifying
information only:
A.
Back to the program;
B.
Pursuant to a court order to investigate a
program not a client;
C.
To a government agency that is overseeing a
Medicare or Medicaid audit or evaluation. Sec. 2.53.
Program Personnel:
All program personnel and volunteers shall strictly adhere to all State and
Federal Confidentiality Laws and Regulations:
1.
Each person being considered for employment
with Intertribal shall be notified that this program is required to adhere
to all Federal Laws and Regulations regarding client confidentiality
(42U.S.C.$$290 ee-3, 290Off-3).
2.
Each person being considered for employment
with Intertribal shall be given a copy of CFR Part 2, to be read in it's
entirety, along with an Agreement of Understanding and notified that
the signing of the agreement is a prerequisite of employment in which
Intertribal can assure adherence to Federal Laws.
3.
Upon employment termination whether it be
the decision of the employer or employee, a copy of the original
Agreement of Understanding will be given to the exiting employee, either
in person during the exit interview which will be signified by a notation on
the bottom of the original form and witnessed by the Program Coordinator, or
by 'Certified-Return Requested' mail with the return receipt being the
acknowledgement the copy of the Agreement of Understanding was
received. The receipt will become a permanent part of the employee's
personnel file.
Current Employees:
Persons hired prior to the date of implementation of this
procedure; having verbally received confidentiality information have had CFR
Part 2 been made available to them, having taken part in training and
discussions regarding client confidentiality, and having signed a statement
that they did receive and understand confidentiality (CFR-2) which was made
a permanent part of their personnel file will:
1.
Be notified with receipt of notification
designated by personal signature an a witnessing signature; or by registered
mail, that Intertribal is required, due to federal funding, to adhere to
federal confidentiality law and regulations (42 U.S.C. $$290 ee-3, 42 CFR
Part 2) regarding client confidentiality and in order for Intertribal to
maintain continuity in following procedures
regarding confidentiality, all employees will be required to comply to
current policies (notification attached).
2.
Current employees shall be given a grace
period of one (1) week in which to meet the requirements regarding steps 2
and
3 of the procedure for employees, or to notify the Program Coordinator, in
writing before the end of the one (1) week grace period, that choose not to
comply with current procedures regarding client confidentiality.
3.
Current employees who choose not to comply
with current procedures must be considered as willingly desirous of or
actively breaching client confidentiality and, having received notification
of such, shall be terminated immediately so as not to put Intertribal in
libelous situation risking fines of loss of funding.
Disclosures
without Consent
Medical
Emergencies: Program staff may release client information without a consent
to release if a medical emergency situation exists which involves an
immediate threat to the health of any individual. Uncontested disclosures
in medical emergencies may be made only to medical personnel.
Detailed information will be documented in the clients record by the staff
person disclosing the information which includes:
·
Name and affiliation of the recipient of
the information;
·
Name of individual making disclosures; and
·
Nature of the emergency
This
entry will also be reviewed and signed by the Program Director.
Patient
Crimes on Program Premises or Against Program Personnel:
When a patient has committed or threatened a crime on program premises or
against program personnel, program staff are allowed to report the crime to
a law enforcement agency or seek its assistance. Program staff may disclose
the circumstances of the incident, the suspect's name, address, last known
whereabouts, and status as a patient at the program according to Sec. 2.
12 ( C ) (5).
Child Abuse
and Neglect: Initial
knowledge of child abuse and neglect must be reported to appropriate state
or local authorities preserving confidentiality to the maximum extent
possible. A definable reason must exist which indicates suspect of actual
or imminent harm to the child. Reporting of abuse and neglect will be the
responsibility of the Program Coordinator in compliance with all State and
Federal regulations. Staff members will notify the Program Coordinator if
child abuse or neglect situations exist and enter documentation in the
clients file. Upon completion of the reporting process, the Program
Coordinator will enter a notation in the client file.
Elder Abuse
and Neglect: Initial
knowledge of elder abuse and neglect must be reported to appropriate state
or local authorities preserving confidentiality to the maximum extent
possible. A definable reason must exist which indicates suspect of actual
or imminent harm to the elder. Reporting of abuse and neglect will be the
responsibility of the Program Coordinator in compliance with all State and
Federal regulations. Staff members will notify the Program Coordinator if
child abuse or neglect situations exist and enter documentation in the
clients file. Upon completion of the reporting process, the Program
Coordinator will enter a notation in the client file.
Duty to Report: When a counselor determines that a
clear and imminent danger
Exists to a client or some
third person, for example, the counselor clearly has an
Ethical obligation to disclose that information, even if it is otherwise
confidential, to the proper authorities as
well as to the potential victim and referring agencies.
All Federal and State Regulations regarding
Confidentiality must be strictly adhered to. A copy of the "Guide to the
New Federal Regulation on Confidentiality" will be kept in the front
office of the Intertribal Center for reference, for all staff to use.
If any question regarding client disclosure arises, the final determination
will be made by the Program Coordinator.