This section describes the external controls that will be used to check, evaluate, and report on the progress toward achievement of the objectives of Intertribal.  Adequate external checks and balance systems are a management
imperative and must be an integral part of maintaining any successful delivery of services to Indian clients.
        Please click here to review Intertribal Treatment Center Client Evaluation Graphic Report - 2005
                                                Intertribal Treatment Center Client Evaluation Comments Report - 2005
                                                                                        

 The evaluation mechanisms will be three-fold is scope:                                   

1.      Board of Directors 

2.      Advisory Board 

3.      Quality Assurance Control  

1.      Board of Directors: 

The Board of Directors of the Coalition will have primary responsibility for overall program monitoring and evaluation of Intertribal with the power in implement corrective measures when required.

 A.                 Problem Identification in relation to Intertribal 

Problem identification is achieved through receiving and collecting documented information, either written or oral, from clients, staff, professional individuals, community members, committees, Advisory Board members, Board members and affiliated agencies.  

B.                 Problem Resolution Process in relations to Intertribal. 

Priorities for addressing problems are set by the Board.  An identified problem is given high priority in accordance with the fiscal resources of the program as will as those identified problems, which, if not corrected, would limit the staff's ability to provide services or would result in a less cost-effective operation of the program.  The final decisions as to which issues are addressed on a priority basis are made by majority vote (motion). 

C.                 Documentation of Board activities in relation to Intertribal. 

It is the responsibility of the Board Secretary to insure that accurate, complete, and meaningful records (minutes and program reports) are maintained and available for program evaluation of Intertribal.  The President of the Board is designated the primary person for collecting information and collating documentation which reflect
efforts in meeting specific goals and objectives.  

D.                 Annual Board Evaluation of Intertribal. 

A formal annual report appraising Intertribal will be conducted and documented by the Board.  As a result of this report, certain adjustments correcting any deficiencies will be made.  These adjustments and appraisals will also serve as developmental initiatives for future goals and objectives. 

E.                  Specific Purposes of the Board of Directors in relation to Intertribal. 

The Board of Directors of the Coalition will have primary responsibility for overall program monitoring and evaluation of Intertribal and described in detail on the following section titled Board of Directors. 

F.                  Specific Functions of the Board of  Directors in relation to Intertribal.  

The specific functions of the Coalition Board of Directors in relation to Intertribal are described in detail in the following section titles Board of Directors.  

2.      Advisory Board 

The purpose of the Advisory Board is to aid Intertribal in the formulation of program philosophy, the development of programming, and the acquisition of needed resources.  The Advisory Board maintains community representation and input to the programming offered by Intertribal.  Membership on the Advisory Board will consist of a majority of Indian people and not be more than 15 and not less than 6 persons.  The Advisory Board

And the Quality Assurance Control Plan are integrated and will serve as joint mechanisms for evaluation of Intertribal (see copy of Advisory Board Written Procedures marked as Attachment #8). 

A.                 Specific Functions of the Advisory Board. 

1.      Statistical review including occupancy, program utilization and client records. 

2.      Program review. 

3.      Sub-committee assignments on reports and review. 

4.      Review operating budgets. 

5.      Development and review of plans. 

6.      Review of program policies and operating procedures. 

7.      Recommend correct action to appropriate program personnel and governing body of any program deficiencies.

8.      Assist the Board in defining alcoholism problems within the Indian communities it serves. 

9.      Establishing criteria for the assessment of identified problems.  

B.                 Problem Identification Process: 

Quality Assurance implemented by the Advisory Board utilizes and documents a problems solving process for addressing client care related problems and concerns.  In accordance with the nature and scope of the problem, several steps may be used: 

1.      Problems identification and prioritizing. 

2.      Assessment of problem. 

3.      Corrective action and monitoring. 

4.      The Advisory Board shall ensure that inservice training is mandatory for staff as to pertinent areas of the overall program.  

C.                 Problem Resolution Process: 

The Advisory Board will develop and implement a problem resolution (correction) process in accordance with their Written Procedures.  Appropriate documentation and corrective action will be submitted to the Board of Directors for their review and perusal.  After a problem has been identified, and corrective action has been recommended to program staff and the Board of Directors, a system of monitoring will be initiated to observe the status of the problem.  

D.                 Annual Advisory Board Report: 

The Advisory Board will develop a written report summarizing their activities for the year and evaluation statements regarding Intertribal.  This report will be made available to the program staff of Intertribal and to the Board of Directors.